Support

Contact the Help Desk

Phone: 800-231-5747
Fax: 305-284-6992
Email: chris.um@miami.edu
Hours: 8:30am - 5:00pm ET
Days: Monday - Friday except holidays

The Help Desk provides technical assistance to CHRIS users and data facilitators. Technical support is available by phone and online. The Help Desk supports a cross platform environment of Windows and Macintosh computers. Support is provided in the following areas:

  • Assistance with reports
  • Schedule training session
  • Problem solving and troubleshooting